Terms, Conditions And Privacy Policy

By placing an order with Dapple and Dandelion you are agreeing to the following terms and conditions.

Products:

Every effort has been made to display colours, size and materials as accurately as possible. However this accuracy may depend upon your computer monitor.

All items are handmade so sizes and measurements are approximate. Please follow size guidance.

Pricing and Payments:

Payment is via PayPal

We only ship to the UK

Postage is by Royal Mail Second Class Signed For.

Other postage options are available. Please contact Dapple and Dandelion before placing an order.

All prices are in pound sterling

Orders and Deliveries:

Dapple and Dandelion reserves the right to refuse orders when product information has been mis-published. This includes prices and promotions.

Orders will be delivered within two weeks. Bespoke items may take longer.

Changed Your Mind:

Personalised and bespoke items cannot be refunded, returned or exchanged unless faulty.

If you need to return an item please contact us within 14 days.

Please do not return the items until we have responded to your email.

Any items returned must be in their original packaging and condition.

Returns are at the customers expense.

Dapple and Dandelion cannot accept any responsibility for return items being lost or damaged in transit. We suggest using recorded mail.

Cancellations can be made within 48 hours of placing your order. Personalised and bespoke orders cannot be cancelled.

To cancel an order please email dappleanddandelion@outlook.com. You will receive an email confirming your cancellation.

Privacy

Your privacy is important to us. This policy outlines how,why and when we use and process your personal information.

Consent

By using this website you are accepting this policy and giving your consent.

What type of information do we collect and why?

We receive, collect and store any information you enter into the website when you make a transaction.

We collect this information to provide and operate the service and to provide ongoing customer service in relation to a single transaction.

To comply with applicable laws and regulations.

Our website is hosted by Big Cartel.com who store your data safely and securely.

Payments are processed by PayPal.

You can withdraw your consent for us to process your data at any time by emailing us at dappleanddandelion@outlook.com